US Based Client Management Team
- At Flash Healthcare we "partner" with our clients and have helped them scale their businesses easily and cost effectively.
- Our US based Client Service Executives, all have experience working in RCM offices, insurance companies, physician practices, and hospitals.
- We help our clients save anywhere from 30% to 60% or more of their fully-loaded costs.
- Coordination with the offshore delivery teams on behalf of our clients.
- Constant performance monitoring to ensure SLA's are met.
- Monthly face to face meetings with clients to monitor performance and address any service level issues.
Work Force Management
- Our Work Force Management team has deep expertise in planning and supporting operations for optimized results..
- Predictable staffing requirements for your project based on forecast volumes and the agent learning curve.
- We support 90% of client projects with internal MIS to achieve or exceed SLAs.
- Standardized approach to resource planning.
- Savings on operating costs by implementing strong reporting and tracking.